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DAISY Product Research & Survey Execution

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DAISY Product Research & Survey Execution

A structured research initiative designed to understand how site‑level users across 149 active sites experience DAISY and what improvements will most enhance their daily workflows.

Lead Research & Survey Designer
I planned and executed a 15‑question, bilingual survey targeting key site‑level roles to surface user needs, challenges, and feature priorities. The work included defining objectives, identifying audiences, drafting the questionnaire, and coordinating a four‑week rollout to ensure broad participation.
Identified KPI
Improving product alignment with real site‑level workflows by identifying which features users rely on most, where friction occurs, and what enhancements would meaningfully improve program management.
Research Approach
Designed a role‑specific survey covering usage patterns, pain points, feature satisfaction, and desired improvements across Scheduler, Site Program Management, Reports, and User Management. Insights will guide 2025 product development, user training, and strategic decisions.

About the Company

ParentChild+

ParentChild+ is a national early‑childhood organization that partners with families to strengthen early learning, school readiness, and long‑term educational outcomes. Its programs support caregivers through home‑based coaching, high‑quality materials, and relationship‑centered guidance that builds strong foundations for children from birth to age four.

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