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Product Utilization Report: A Framework For Understanding Product Feature Investments

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Product Utilization Report: A Framework For Understanding Product Feature Investments

Aiding our internal groups (product, design, engineering) in grasping the effects (or the absence of effects) of our major feature releases.

Methodology
Real-time reporting dashboards, powered by Metabase and Google Sheets, to deepen our analysis for each enterprise client.
Applied Research
Assisting in pinpointing customers with high usage rates during the trial phase of the sales process.
Executive Communication
Automated weekly reports delivered straight to the leadership team’s email or distributed to the entire team through shared Slack channels.

About the Company

Baton Technologies

Baton specializes in managing and automating software implementation processes. They offer an all-in-one tool designed to streamline the critical phase of customer journey, particularly in software implementations. Their approach includes project administration automation, client engagement, and acceleration of a repeatable implementation process.

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