Designed 30+ transactional email notifications based on user actions and user preferences.
Research
Interviewed 100+ users early users to understand their notifications preferences.
Design System
Developed email design system in figma and coded reusable blocks in sendgrid.
Quality Assurance
Conducted email render testing to identify and address issues across 1000+ render permutations of os, browser, and and device (mobile/ desktop) combinations.
Baton specializes in managing and automating software implementation processes. They offer an all-in-one tool designed to streamline the critical phase of customer journey, particularly in software implementations. Their approach includes project administration automation, client engagement, and acceleration of a repeatable implementation process.
Fostered a tradition of seamless transitions by implementing comprehensive feature requirements handoff documentation, detailing every facet of a feature launch for our design, engineering, customer success, sales, and marketing teams.